Tuesday, February 5, 2008

Goldmine Prize CRM Software

Business is aware of just how important Customer Relationship Management is these days. In fact hundreds of thousands of dollars go into R&D of CRM and yet the solution is right at your fingertips and affordable even by the smallest of companies.

The focal point of GoldMine software is the dashboard which can be customized to your own specific needs. From the dashboard you can carry out any task that needs to be done. It certainly puts you in control.

Automating your business processes will reduce your operating costs. It also allows you to customize many processes. A standard based business process automation engine comes with the software right out of the box. It will provide real time alerts, and you can quickly set up event driven rules processes. You configure your GoldMine software to fit your business methodology. It?s simple to personalize for each business.

GoldMine and FrontRange solutions share the same architectural platform. Both sales and your IT managers can configure features and functionality at different levels and you get to decide what that level is and then quickly configure the software so it knows.

GoldMine integrates with other business tolls such as Word, Microsoft Outlook, or a host of other products. This allows the performance of tasks with ease and the ability to create and update contact information on the fly using Outlook in synchronization with GoldMine. It?s a powerful combination.

You will have your contacts history, email address, daily activities, and a host of other stored information right at your fingertips. And knowledge is power.

When sales reps can quickly and easily deal with a customer it looks good for a business and that creates profits. That power climbs right up the corporate ladder allowing staff and managers alike to quickly make decisions on the fly that at one time may have taken days to deal with.

The web client and smart client compatibility ensures that you have access from almost any location. This also reduces upgrading costs and it lets the clients match their bandwidth.
GoldMine is a powerful tool that originally designed for small to medium size call centers but today it is has definitely spread into an entirely different market who was quick to recognize the true potential of this dynamic technology.

If your business is looking for a way to improve customer service as well as be able to quickly make necessary changes based on historical data GoldMine is certainly the CRM software to choose.

Sayed Ally, is the lead CRM Analyst. His company provides, GoldMine Software
Sayed can be reached at Tel : (905) 815- 1995 ext 22, email: aSayed@cqsolutions.com

Sayed Ally, is the lead CRM Analyst. His company provides, GoldMine Training. Sayed can be reached at Tel : (905) 815- 1995 ext 22, email: mailto:asyed@cqsolutions.com.

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