Tuesday, January 15, 2008

Business Intelligence Outsourcing - Another CRM?

The rapidly changing needs for data access and information accuracy become the main goals of business intelligence outsourcing. The companies, specializing in business intelligence outsourcing provide a variety of services and help company executives and other members make the right decisions and essentially boost the business performance.

Most business intelligence outsourcing companies offer their services in the following areas: enterprise resource planning (ERP), multidimensional analysis, datawarehouse and datamart conception, business performance management (BPM), budgetary planning and modeling, (BSC) balanced score card systems, consolidation, datamining, reporting, dashboards. The divisions, which are mostly interested in business intelligence outsourcing services, include Sales, Finance, Marketing, Human Resources.

Some people believe that CRM and business intelligence outsourcing is very similar. Although some points do coincide, it is necessity to be able to see the difference between the two concepts. While CRM represents a process of managing information and contact with customers, in order to enhance the relationships with clients, business intelligence outsourcing offers operational and performance information . It actually deals with both kinds for presenting more dynamic and effective reports.

One of the main outcomes of business intelligence outsourcing is making the appropriate decisions for the benefit of a hiring company. This often implies full and prompt access to exact and detailed information. In our modern world, overwhelmed with technology, there is too much important and subsidiary information to be taken into account and so little time to review it all. If we could only embrace the amount of information that we can get about our business all at one time, then we would definitely be able to make clear and objective decisions about the way our business should be run. The business intelligence outsourcing firms help us to find the right information amongst the sea of conflicting data and give the right answers to our burning questions.

Most business intelligence outsourcing companies work for multinational corporations and government organizations in such regions as North America, Latin America, Europe, and Asia Pacific. The outsourcing firms provide an integrated, multiprocess solution to data analysis of various industries.

Olga Makhnach, copywriter for Moveyourweb Offshore Outsourcing Company

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